Cookie Policy

Table of Contents

1. What Are Cookies and Similar Technologies

A cookie is a small data file a website stores in your browser. Similar technologies may also include local storage, pixels, tags, SDKs, and embedded scripts. They may be used to maintain sessions, provide security, save preferences, measure usage, or load third-party services.

2. Categories We Use

Category

Consent Required

Purpose

Current Plan

Strictly Necessary

Usually not required, but still must be disclosed

Session, security, load, language, and necessary functions

Hydrogen session and necessary infrastructure

Preferences

Determined by region and specific function

Saving language or display choices

Pending production list confirmation

Analytics

Obtain consent first when required

Understanding pages and de-identified conversion events

Google Tag Manager (container controlled by CMT CMP consent gating) implemented; Google Analytics and Google Ads tags within the container are separately controlled by Consent Mode v2 under Analytics/Marketing categories; all pending ongoing production and legal acceptance

Chat/Appointment embeds

Determined by its cookies and regional rules

Loading HubSpot Chat or Meetings

Gate decision pending actual script and cookie testing

Marketing/Advertising

Usually requires independent consent

Ad attribution, audiences, and cross-site tracking

Currently disabled by default on the public website

The current implementation uses one Google Tag Manager container (container ID subject to production configuration), controlled by Xinheal for loading. Consent Mode v2 defaults analytics_storage, ad_storage, ad_user_data, and ad_personalization to denied; Analytics consent opens only analytics signals, and Marketing consent opens advertising signals. GTM is not loaded before explicit Analytics or Marketing consent. Google Search Console is mainly used for website verification, indexing, and aggregated search performance, and generally does not require loading tracking tags on visitor pages, but the final configuration is subject to production.

3. Your Choices

On your first visit, you may choose “Necessary Only,” “Accept All,” or “Manage Settings.” Refusing non-essential cookies should not prevent you from browsing public content or submitting basic contact requests, but certain third-party chat, calendar, or video functions may require you to enable the corresponding category separately.

You may modify or withdraw your choice at any time via “Cookie Settings” in the website footer. After you withdraw consent, we will stop loading the corresponding tags; cookies already written will be deleted or expire, depending on the tool’s capabilities. You may also delete or block cookies via browser settings, but blocking strictly necessary cookies may affect website functionality.

4. Third-Party Services

After enabling direct GA4, WordPress native analytics, HubSpot Chat, HubSpot Meetings, or other embedded services, third parties may read technical data and process it pursuant to their policies. The official page should link to the policies of currently enabled suppliers and explain their roles and choice methods. Disputes related to third-party cookies should be raised by users with the third-party service providers.

5. Updates and Contact

When cookies, tags, or suppliers change, we will update the list, version, and effective date. For related questions, please contact xinheal888@gmail.com.